Buying
How do I place an order? Order on our website at any time, day or night. Online orders are binding, just like an order placed by phone.
How do your prices work? Prices follow the live market and refresh as it moves. When you review your order in checkout, your prices are locked for 5 minutes. Once you place the order, the price is final, whatever the market does afterward.
Do you have a minimum or maximum order? The minimum order is $250. Online orders go up to $250,000; for larger orders, please call us.
Which currency do you use? Canadian dollars only. All prices, payments and payouts are in CAD.
Who can buy from MF Bullion? Clients who live in Canada and pay from a Canadian bank account. We ship within Canada only.
Is there tax on bullion? No. Everything we sell is bullion that carries no GST/HST, so there is no tax on your order.
Do I buy by weight or by dollar amount? Bullion is sold by weight, usually in troy ounces or grams. We carry sizes from 1 gram up, to suit almost any budget.
Payment
How can I pay?
- Interac e-Transfer, for orders up to $20,000. Several e-Transfers for one order are fine if your bank has a daily limit; put your order number in the message. The e-Transfer address is in your order confirmation.
- Wire transfer, sent through your bank's wire service. A $15 wire fee applies to orders under $10,000.
- Cheque, bank draft or money order. Cheques are held 5 business days to clear. Bank drafts and money orders clear in 1 to 3 business days.
- Visa, Mastercard, Apple Pay and Google Pay, including debit, on orders up to $6,500. Paid at checkout, at the card price (wire price + 4%).
When do I need to pay? Please send payment the same day you place your order. We must receive it within 3 business days.
When do you ship? Within 1 to 3 business days after your payment clears. Orders over $5,000 ship overnight. If shipping is delayed, we post a notice on the site.
Shipping
How much is shipping? Free, fully insured shipping on orders of $50,000 or more. Below that, $30. See Shipping.
Is my shipment insured and tracked? Yes. Every shipment is guaranteed and fully insured while in transit, and you get a tracking number. Parcels are plain and unmarked. Someone must be there to receive and sign for it.
Do you ship outside Canada? No. We ship to addresses in Canada only.
Selling to us
How do I sell my bullion to you? Call us for a live quote and lock your price. Then ship your metal to us the same day. We can provide an insured shipping label at cost. Once your metal arrives and is checked, we pay you promptly. See Sell to Us for the details.
How do you pay me? By wire ($15, 1 business day), direct deposit (free, 1 business day) or company cheque (free, 3 to 5 business days by mail). We pay in Canadian dollars.
What do you buy? Gold, silver, platinum and palladium bullion, including coins and bars from refiners on the LBMA Good Delivery List, even if you bought them elsewhere. Our buy price is shown on every product page.
Does condition matter? Yes. Deep scratches, dents or bends can lower what we pay. Keep bullion in its original packaging and store it safely.
Your account and privacy
Can I see my past orders? Yes. Sign in to your account to see your orders and your order history.
Do you ask new clients for anything? As part of onboarding first-time clients, we may follow up with you, for example to confirm your delivery address.
Is my information private? Yes. We never sell, rent or trade client information, and we do not share it unless the law requires it. See our Privacy Policy.
Bullion basics
What is the spot price? The current market price for one troy ounce of gold, silver, platinum or palladium, traded electronically around the world.
What is a premium? The amount above spot that a coin or bar costs. It covers mining, refining, minting, shipping and distribution.
Why is there a difference between your buy and sell prices? The difference is called the spread. It reflects how easily an item is bought and sold in the market.
Coins or bars? Both hold their metal value. Bars often come in larger sizes with a lower cost per ounce and a tighter spread; coins from government mints are widely recognized.
What is the difference between a mint and a refinery? A mint is usually the bullion arm of a government; a refinery is often a private company. Bullion from either, if the maker is on the LBMA Good Delivery List, is recognized by dealers around the world.
How do I avoid counterfeits? Buy from an established dealer. Check weight, size and the quality of the engraving and finish.
Why are gold and silver called hard assets? They are tangible, widely recognized stores of value that are easy to move and hold.
What moves the price of gold? Geopolitical events, central bank policy, interest rates, currency moves, and jewellery, industrial and investor demand. Demand often rises in times of financial uncertainty.
What is paper gold? Investments such as gold ETFs that follow the price of gold without you holding any metal. They are mainly used for trading price moves, not as a physical store of wealth.
Should I buy gold or silver as an investment, and how much? We do not give investment advice. Every investor is different, so please speak to your financial adviser. Many advisers suggest a small share of total holdings.